In accordance with Turkish Personal Data Protection Law No. 6698 (“KVKK”), Vera Isıtma Ürünleri San. ve Tic. Ltd. Şti. (the “Company”), as data controller, processes your personal data as described below.
Data Controller
Vera Isıtma Ürünleri San. ve Tic. Ltd. Şti. — Address: Çayırova, Beylikbağı 324th St. No:5 Gebze/Kocaeli, Türkiye — E-mail: info@dluxpanel.com — Phone: 0850 441 35 89
Personal Data Processed
- Identity data (name, surname)
- Contact data (e-mail, phone, address)
- Customer request data (contact form messages, quote requests)
- Transaction security data (IP address, cookie and log records)
Purposes of Processing
- Receiving and answering contact and quote requests
- Providing products and services and carrying out sales and after-sales processes
- Fulfilling legal and commercial obligations
- Ensuring and improving the security of the website
- Providing information to authorised institutions
Legal Grounds
Your data is processed under Articles 5 and 6 of the KVKK: where directly related to the conclusion or performance of a contract, to comply with a legal obligation, for legitimate interests provided your fundamental rights are not harmed, and, where required, with your explicit consent.
Transfer of Data
Your data may be transferred to authorised public bodies within our legal obligations and to business partners and suppliers (hosting, e-mail, logistics, etc.) in accordance with Articles 8 and 9 of the KVKK.
Method of Collection
Your data is collected electronically via the contact form on our website, e-mail, phone and similar channels.
Your Rights (KVKK Article 11)
- Learn whether your personal data is processed
- Request information if it has been processed
- Learn the purpose of processing and whether it is used accordingly
- Know the third parties to whom data is transferred in Türkiye or abroad
- Request correction of incomplete or inaccurate data
- Request deletion or destruction under Article 7 of the KVKK
- Request notification of such actions to third parties
- Object to an unfavourable result arising from automated analysis
- Claim compensation for damages caused by unlawful processing
Applications
You may submit your requests in writing to Çayırova, Beylikbağı 324th St. No:5 Gebze/Kocaeli, Türkiye or by e-mail to info@dluxpanel.com. Applications are concluded within 30 days at the latest.
Last updated: October 2026

